Shipping policy

Shipping Policy:

Thank you for choosing 2BY2 Mission Gear for your mission and clothing needs. We aim to provide you with a hassle-free shopping experience, including our shipping policy. Please read the following information carefully to understand our shipping practices:

  1. Shipping Timeframe: We strive to process and ship all orders as soon as possible. Once an order is placed, it will be picked and packed within 1 week. Please note that this timeframe may vary during peak seasons or sales. After the order is packed, we will hand it over to the shipping carrier, and you will receive a tracking number via email.

  2. Shipping Carrier: We use a variety of shipping carriers, including USPS, FedEx, and UPS. The choice of the shipping carrier will depend on the destination, weight, and size of the package. We will choose the most cost-effective and efficient option for you.

  3. Shipping Rates: We offer free shipping for orders over $100 within the United States. For orders under $100, shipping rates will be calculated based on the destination, weight, and size of the package.

  4. Shipping Time: Shipping time varies depending on the destination and shipping carrier. Most packages are delivered within 1 week after they have been handed over to the shipping carrier. Please note that we are not responsible for any delays caused by the shipping carrier or customs.

  5. International Shipping: At this time, we only offer shipping within the United States.

  6. Order Changes: If you need to make any changes to your order, such as the shipping address or the items ordered, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that we will be able to make the changes.

  7. Order Cancellation: If you need to cancel your order, please contact us as soon as possible. If the order has not yet been processed and shipped, we will cancel the order and issue a full refund. If the order has already been shipped, we cannot cancel the order, but you may return the items for a refund.

If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us. We are always happy to assist you.